My patients are invited to provide anonymous and open feedback on the treatment they recieve. Patient surveys are undertaken to enable a cycle of continuous quality improvement. New patients are encouraged to look at feedback forms but heres a sample.
'I trust Mandy to give me impartial advice. I am confident that she will help me look as if I've just been away on holiday!' ' I only want to look as if I've slept properly and Mandy does just that!' 'Mandy is so reassuring and does her utmost to keep the procedure as painless as possible'. 'When I first went to see Mandy all my friends commentated on how relaxed I looked. Now they all go to her'. 'This is my way of spending my money on what I choose. It may sound selfish but it is entirely for me' 'If I feel that I look better than usual then that makes me happier and the whole family benefits!'
"A lovely and very experienced professional practitioner. Mandy puts you at ease and it's always a pleasure to see her".
"I have been visiting Mandy for toxin for a number of years. It is always a pleasant experience, it never hurts and I get brilliant results. Mandy is very professional and I wouldn’t go anywhere else".
"Mandy offers full support before during and after treatment. There is no pressure to have anything done and I feel comfortable talking to her. Im pleased Ive found a reputable practioner like Mandy who is friendly, professional and really does have her clients best interests at heart."
"I can’t recommend Mandy highly enough, as a nurse myself I would not go to someone who didn’t have exemplary standards of hygiene, care and professionalism. Mandy is spot on and listens to what you want to achieve and works with you to determine what can be done in a friendly and supportive way. Her prices are reasonable but don’t detract from the quality of her work or the products she uses. Mandy makes me feel special and beautiful! A visit to Celtic Aesthetics makes me feel pampered, special and most of all safe".
My patients say they enjoy the "relaxed discrete environment"
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